Frequently Asked Questions

Handling takes 1 business day and standard US delivery takes 3-6 business days after that. Tracking is emailed as soon as the carrier collects the parcel and can also be checked on Track Your Order.

Checkout currently accepts Cash on Delivery (COD), Pay with cards and more, Credit / Debit Card, Klarna, Afterpay and . The full detail is on the Payment Policy page.

Yes, within 30 days of delivery, provided it is unused and in its original packaging. Email [email protected] to start; we issue a return authorisation within 2 business days and refund within 5-7 business days of the item arriving back.

No, and no listing says so. The bangles, pendants and necklaces are 14K or 18K gold plated over stainless steel, which is stated in the product title and again in the description. Stainless steel is the reason they are tarnish-resistant at this price.

The online catalogue is gifts, jewelry, candles, keepsakes and packaging. Fresh floral work is handled at the shop on Vermont Avenue — call +1 323-779-8408 during opening hours for that.

Add it as a product. The bags, tissue sets and card packs are listed in their own category with the count on each, so you can match the bag to the item and see exactly how many you are getting.

Flat $6.25 for standard US shipping, free once an order reaches $49. There is no separate handling charge added at the last step.

Not at present. Checkout offers US addresses only, and we would rather say that plainly than take an order we cannot fulfil.

Yes — Nancy's Flowers and Gift Shop at 9407 Vermont Ave, Los Angeles, CA 90044, United States, open Mon-Fri 9:30 AM-6:00 PM | Sat 9:00 AM-5:00 PM | Sun Closed. Online orders are packed from the same shelf.